TERMS OF SERVICE

Peacock Gallery and Interiors LLC, doing business as Peacock Floors
San Francisco, California

Agreement to Terms

By accessing our website, submitting a form, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Peacock Gallery and Interiors LLC, doing business as Peacock Floors ("we," "us," "our," or "Company").

Services Overview

Peacock Floors provides commercial and residential flooring services throughout the San Francisco Bay Area, including:

• Flooring consultation and estimates
• Product selection and procurement
• Professional flooring installation
• Carpet, carpet tile, luxury vinyl plank (LVP), vinyl, linoleum, and other flooring materials
• Project management and coordination

Our services are available to property owners, property managers, general contractors, businesses, government entities, and residential customers.

Estimates and Quotes

Free Estimates

We offer free estimates for flooring projects. By requesting an estimate through our website or other channels, you understand that:

• Estimates are based on the information you provide and are subject to change upon site inspection
• Estimates are valid for 30 days unless otherwise specified
• Final pricing may vary based on actual site conditions, material availability, and project scope changes
• An estimate does not constitute a binding contract or guarantee of pricing

Formal Proposals and Contracts

A binding agreement for services is only created when:

• A formal written proposal or contract is provided by Peacock Floors
• The proposal or contract is signed or accepted by both parties
• Any required deposits or payments are received as specified

Communication Consent

Electronic Communications

By submitting a form on our website or providing your contact information, you consent to receive electronic communications from us, including:

• Email responses to your inquiries
• Project-related communications
• Appointment confirmations and reminders
• Marketing communications (from which you may opt out)

Text Message (SMS) Consent

By providing your phone number and submitting a form, you expressly consent to receive text messages from Peacock Floors. This may include:

• Appointment reminders and confirmations
• Estimate and project follow-ups
• Responses to your inquiries
• Service notifications

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (415) 467-9800.

Your consent to receive text messages is not a condition of purchasing any goods or services from Peacock Floors.

Phone Communications

By providing your phone number, you consent to receive phone calls from Peacock Floors regarding your inquiry, estimate, or project. Calls may be made during normal business hours.

User Responsibilities

When using our website or submitting information to us, you agree to:

• Provide accurate, current, and complete information
• Not submit false, misleading, or fraudulent information
• Not use our website for any unlawful purpose
• Not attempt to interfere with the proper functioning of our website
• Not impersonate any person or entity

Intellectual Property

All content on our website, including text, images, logos, graphics, and design elements, is the property of Peacock Gallery and Interiors LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our trademarks, logos, or branding without authorization
• Modify, adapt, or create derivative works from our content

Project Terms and Conditions

Scheduling and Access

For flooring installation projects, you agree to:

• Provide reasonable access to the project site at scheduled times
• Ensure the work area is cleared and prepared as instructed
• Notify us promptly of any changes to scheduling or site conditions

Material Selection

• Material selections are subject to availability
• Colors, patterns, and textures may vary slightly from samples due to manufacturing variances
• Discontinued or unavailable materials may require alternative selections

Payment Terms

• Payment terms will be specified in your formal proposal or contract
• Deposits may be required to secure scheduling and order materials
• Final payment is due upon project completion unless otherwise agreed
• Late payments may be subject to interest or collection fees as permitted by law

Limitation of Liability

To the fullest extent permitted by law:

• Peacock Floors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
• Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including material shortages, labor disputes, natural disasters, or government actions

Disclaimer of Warranties

Our website and online content are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Information on our website is complete, accurate, or current
• Any defects will be corrected

Warranties for flooring products and installation services will be provided in your formal project contract.

Indemnification

You agree to indemnify, defend, and hold harmless Peacock Gallery and Interiors LLC, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your use of our website
• Your violation of these Terms
• Your violation of any third-party rights
• Any information you submit to us

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of such courts.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Peacock Floors regarding your use of our website and submission of information through our forms. These Terms do not govern the provision of flooring services, which will be subject to separate written agreements.

Contact Us

If you have questions about these Terms of Service, please contact us:

Peacock Gallery and Interiors LLC, d/b/a Peacock Floors, is a certified LBE (Local Business Enterprise), MBE (Minority Business Enterprise), and WBE (Woman Business Enterprise) proudly serving the San Francisco Bay Area for over 45 years.